Privacy Policy

1. Information We Collect

We may collect the following personal information:

• Full Name

• Email Address

• Phone Number

• Company Name

• Address

• Customs-related shipment details

• Any other information you voluntarily provide via forms, emails, or calls

We collect this data when:

• You fill out a contact or lead generation form

• You book customs declaration services

• You communicate with us via email, phone, or our website

2. How We Use Your Information

We use your data to:

• Provide you with customs declaration and related logistics services

• Respond to inquiries and requests

• Send booking confirmations, invoices, and updates

• Improve our services and customer experience

• Send marketing updates (only if you’ve opted in)

3. Legal Basis for Processing (Under GDPR/UK GDPR)

We process your personal data on the following legal bases:

• Your consent

• Performance of a contract (e.g., fulfilling your customs declarations)

• Legal obligations (e.g., record-keeping for customs)

• Legitimate interests (e.g., responding to inquiries or improving our services)

4. Sharing Your Information

We do not sell your personal data.

We may share your information with:

• HMRC or relevant customs authorities (to file declarations)

• Subcontracted logistics or customs agents (to fulfill services)

• Service providers (e.g., CRM, invoicing, email services) under strict confidentiality

5. Data Retention

We retain your data only as long as necessary:

• To provide our services

• To comply with legal or regulatory requirements

• For record-keeping purposes (usually up to 6 years)

6. Your Rights

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Request deletion of your data (subject to legal obligations)

• Object to or restrict processing

• Withdraw consent (where applicable)

To exercise any of these rights, contact us at: info@expressdeclare.com

7. Data Security

We implement appropriate technical and organizational measures to secure your data from unauthorized access, loss, or misuse.

8. Cookies and Tracking

Our website may use cookies to improve user experience and gather anonymous usage data. You can adjust your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact:

Express Declare
Email: xavier@expressdeclare.com